Out Of Hours Emergencies
If you have an emergency outside of normal office hours (weekdays 9am - 5pm, Sat 9am - 12pm) including bank holidays, please follow the instructions below:
- Call RPMS and leave a message explaining in detail you repair. Calls on Bank holidays, including Christmas Day, Boxing Day and New Year's Day are monitored (9am - 5pm) and so you should receive a call back within 2 hours*.
- If you have no home cover insurance, please check your instruction manuals first and make sure that you have fully checked to ensure there is no user error*.
- If you require a contractor to attend, please contact the appropriate contractor from the list below. Please ensure that you explain the issue fully to confirm they are the correct contractor to complete the work.
East Yorkshire Area Properties
Gas & Plumbing Contractor
Chrome Finish - Phil Cromie – 07791 739684
C&S Electrical -Steve Straw - 07764 566264
Humberlocks - Andy Hewitt - 01482 407199
Clearway -0800 138 0873
West Yorkshire Area Properties
TM West Plumbing Services - 0113 247 1888 - www.tmwest.co.uk
1. Contractors may require you to pay the call out charge on delivery of the service.
2. If you call out an emergency contractor to a problem that you are able to rectify or the contractor advises is not any emergency then you maybe chargeable for the call fees plus any repair cost.
By instructing an emergency contractor you agree to the above 2 clauses